1. Sites Covered By This Statement
This Online Privacy Statement covers the collection and use of data on the
ensuretech.net, ensuretechnologies.com, ensuretechnologies.net, and
ensuretraining.com Web sites in the United States. This privacy statement
also applies to this and other affiliated websites or a sub-website within
these designated websites.
2. What Information We Collect
The information we collect on our site generally falls into the following
two categories: Personally Identifiable Information and Non-Personally
Identifiable Information.
- Personally Identifiable Information: This
refers to information that lets us know the specifics of who you are.
The Personally Identifiable Information we collect when you use our Site
may include your name, mailing address, phone number, e-mail address,
employer, and job title. We request Personally Identifiable Information
when you order a product or service, participate in certain promotional
activities, fill out surveys, and correspond with us. We also collect
Personally Identifiable Information when you ask that we send products
or information directly to other people; in these cases, we will collect
the information you submit about the recipient. It will be clear when
you are on a part of our site that requires personal information,
because we will ask you for it and you will have a choice about how we
use that information.
- Non-Personally Identifiable Information: This
refers to information that does not by itself identify a specific
individual. The Non-Personally Identifiable data we collect when you
visit our site may include the Uniform Resource Locator ("URL") of the
Web site that you visited directly prior to coming to our site, which
pages you visit on our site, which URL you visit next, which browser you
used to enter our site, your Internet Protocol ("IP") address, and any
search terms entered on our site.
We do not associate the Personally Identifiable
Information with the Non-Personally Identifiable Information collected on
our site.
3. Why We Collect Your Information
Our primary goals in collecting information are to provide customers with
superior service and to give all visitors a smooth, efficient, and
personalized experience while using our site. For example, if you purchase
products or request information on our site, we use your Personally
Identifiable Information to fill your order or to supply the requested
information. We use Non-Personally Identifiable Information on an aggregated
basis to analyze customer behavior to help us understand how visitors use
our site and to measure interest in the various pages. We use this
information to improve the content of our site, to make it easier to use,
and to customize our advertising.
4. How We Use Your Information
We gather and use information in a number of ways, including the following:
- Surfing: We collect certain Non-Personally
Identifiable Information when you visit our site for products and
services. We collect this information to help run our site more
efficiently, to gather broad demographic information, to monitor the
level of activity on our site, and to evaluate the effectiveness of our
advertising.
Ordering: We collect Personally Identifiable Information when you
purchase products and services. We collect this information to process
your order, obtain payment, and to communicate with you about the status
of your order.
- Product Registration: We collect Personally
Identifiable Information when you register your products online. We keep
this information as reference for future customer service requests and
to personalize the customer service process.
- Technical Support: We may collect certain
information when you request technical support for your products. This
information is necessary to identify your systems, understand the
configuration of your products, and provide solutions.
- Online Surveys and Polling: We collect
Personally Identifiable Information from those customers who volunteer
to complete surveys or participate in polls. We use this information to
improve our site as well as our product offerings and services.
Promotional Activities: We collect Personally Identifiable Information
from you when you engage in one of our promotional programs or
activities. We use this information to administer the program or
activity, to send you promotional e-mails, notify winners, and make the
winners' list publicly available pursuant to certain states' laws.
- Newsletters and Promotional E-mails: We
collect Personally Identifiable Information when you ask to receive
newsletters, promotional e-mails, and other information. We use this
data to provide you with the information that you request.
- Contact Information: If you contact us, we may
keep a record of your correspondence or comments, including Personally
Identifiable Information, in a file specific to you. We use this
information to help us provide better service in the event you contact
us again.
- Gifts: If you order a gift to be delivered to
someone else, we will use the information you provide for that person to
ship the product and confirm delivery.
5. Sharing Your Information
We do not sell, trade, or rent to others the Personally Identifiable
Information we collect online. Unless we have your permission, we will share
the Personally Identifiable Information you provide online only within
Ensure Technologies Inc. and/or businesses that provide services to Ensure
Technologies Inc. and only for the purposes described above. In situations
where Ensure Technologies Inc. engages third parties to perform services on
its behalf, we will require them to observe the intent of this Privacy
Statement.
On some of our Web pages we may offer you the opportunity to receive
information from companies with products or services that may be of interest
to you. If you choose to receive such information, Ensure Technologies Inc.
may assist those companies in their marketing activities by forwarding their
messages to you, but we will not provide these companies with any of your
Personally Identifiable Information.
From time to time, we may be required to provide Personally Identifiable
Information in response to a court order, subpoena, or government
investigation. We also reserve the right to report to law enforcement
agencies any activities that we in good faith believe to be unlawful. We may
release certain Personally Identifiable Information when we believe that
such release is reasonably necessary to enforce or apply our Terms and
Conditions or to protect the rights, property, and safety of others and
ourselves.
Ensure Technologies Inc. or its related entities could merge with or be
acquired by another business entity, or their respective assets could be
acquired. Should such a combination or acquisition occur, you should expect
that Ensure Technologies Inc. would share some or all of your Personally
Identifiable Information to continue serving you and other users of our
site.
6. Your Choices
Ensure Technologies Inc. will not use or share the Personally Identifiable
Information collected on our site in ways unrelated to the purpose for which
you provided the information, including those described above, without
giving you a choice whether to permit any such unrelated uses. At the time
you provide your information, we will offer you a choice as to whether you
want to receive further communications about special offers, product
information or other marketing messages. If you choose not to receive these
communications, we will not use the information you provide for this
purpose. If you have previously given your permission to receive these
communications, but then change your mind and do not want to receive further
marketing communications from Ensure Technologies Inc., let us know by
submitting your "opt-out" choice within the account administration portion
of our websites.
7. Accessing and Changing Your Information
Ensure Technologies Inc. seeks to ensure that your information and
preferences are accurate and complete. If you have registered your product
or created personal accounts online, you may access and change your
information at any time by visiting the site where it was originally
submitted.
8. Protecting Your Information
Ensure Technologies Inc. acknowledges your trust and is committed to
protecting the information you provide us. To prevent unauthorized access,
maintain accuracy, and ensure proper use of information, we have employed
physical, electronic, and managerial processes to safeguard and secure the
information we collect online.
When you make a purchase from our site, we use Secure Sockets Layer ("SSL")
encryption technology to safeguard your credit card and other sensitive
information while it is being sent to us. The SSL encryption is designed to
make the information unreadable by anyone but us. This security measure is
working when you see either the symbol of an unbroken key or closed lock
(depending on your browser) on the bottom of your browser window.
If you would prefer to order by phone, please call us at 1-515-252-2500.
9. Links to Other Websites
Parts of our site may contain links to third-party Web sites for your
convenience and information. If you use these links, you will leave the
Ensure Technologies Inc. Web site. When you access a non Ensure Technologies
Inc. Web site, even one that may contain the Ensure Technologies Inc. Logo,
please understand that we do not control the content and therefore are not
responsible for the privacy practices of that site. We recommend that you
carefully review the privacy policies of each site you visit. This Privacy
Statement does not cover the information practices of those Web sites linked
to our site. Those other sites may send their own cookies to users, collect
data, or solicit personal information.
10. Children's Privacy
Ensure Technologies Inc. believes that protecting children's privacy online
is extremely important, and we encourage parents and guardians to take an
active role in their children's use of the Internet and to spend time online
with their children. Ensure Technologies Inc. respects national and
international laws, including the Children's On-line Privacy Protection Act
("COPPA"), which applies in the United States. Accordingly, at our site we
do not collect personal information from children under 13 without parental
consent. In the event we develop areas of our site directed at children
under age 13, we will implement a special children's privacy statement that
complies with the requirements of COPPA and other relevant laws.
11. Changes to This Statement
If there are changes or additions to the terms of this Privacy Statement, we
will post those changes here so that you will always know what information
we collect online, how we use it, and your choices in providing that
information. Please be sure to check this page before proceeding to use our
site. Regardless of any changes we make to our Online Privacy Statement, we
will always use your Personally Identifiable Information in accordance with
the version of the Privacy Statement in place at the time you provided your
information, unless you give your express consent for us to do otherwise.
12. Contact Us
If you have any questions or concerns about Ensure Technologies' use of your
information, or about this Online Privacy Statement, please send an e-mail
to webmaster@ensuretech.net.
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